Ben Janssen

Ben Janssen is an experienced customer service professional with a diverse background in both B2B and direct customer interactions. Currently serving as a Dutch customer service representative at The Indigo Lighthouse Group since November 2022, Ben previously held roles such as Customer Success Account Manager at Concentrix and Customer Service Advisor at THG. With extensive experience managing client relationships and enhancing customer experience, Ben has also worked as a European Customer Service Officer for Snap-on Tools and NLRX Services Ltd / Hi-Spec Lenses Ltd, where responsibilities included order management and inquiry handling for franchise clients across multiple countries. Educational credentials include studies at Rotterdam University of Applied Sciences and HU University of Applied Sciences Utrecht.