Lauren Smith

Lauren Smith has a robust background in client services and customer support, currently serving as the Client Services Deputy Team Lead at Inenco Group since November 2021, following roles as Lead Client Service Advisor and Client Services Advisor. Prior experience at NS&I from February 2020 to November 2021 included positions as Bereavement Associate, Complaints Handler, and Customer Contact Representative, showcasing diverse skills in customer interaction and issue resolution. Previously, Lauren worked at Elior Group from March 2017 to October 2018, where duties included Kitchen Supervisor and Kitchen Assistant, demonstrating versatility in both client-facing and operational roles.