Infiterra
Nikos Giannikopoulos is a seasoned professional in customer support, currently serving as the Customer Support Lead at Infiterra since July 2019. Prior to this role, Nikos worked as a Support Engineer at SIA S.p.A. from September 2018 to July 2019, where responsibilities included client service and JIRA SDLC support. Earlier experience includes a position at First Data Corporation from July 2017 to September 2018, also focused on JIRA SDLC support, and a technical support role at Forthnet Group from November 2016 to June 2017. Nikos holds a degree from the Technological Educational Institute of Patras, which was completed between 2006 and 2013.
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Infiterra
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Infiterra helps IT Distributors and MSPs transform and grow with a uniquely adaptable platform built for subscription commerce. By connecting quote-to-bill processes and enabling highly configurable subscription workflows, Infiterra empowers businesses to automate, simplify, and scale—acting as an extension of their teams.