Teresa Tondo

Teresa Tondo currently serves as a Customer Success Manager at InfoCert since May 2022, where responsibilities include building and maintaining strong client relationships, improving operational processes, and addressing customer inquiries and complaints. Prior experience includes roles as an Experience Transformation Consultant and Project Manager at Accenture Italia, where Teresa managed projects focused on data collection and customer journey mapping for lending services, as well as experiences as a Strategy & Operation Consultant at Deloitte Italia, managing digital signature applications and process enhancements for credit institutions. Additionally, Teresa worked as a Technology Consulting Analyst at Accenture Italia, contributing to digital transformation initiatives, and started their career as a Tutor at Docsity.com, organizing educational materials and lessons for students. Teresa earned a degree in Economia & Management from Università degli Studi di Bari, following a Bachelor's degree in Economia e commercio, and holds a Diploma in Perito Commerciale Programmatore.