Infosys BPM
Chithiah Gunasekaran possesses a diverse background in operational management and client services, currently serving as the Client Operations Head at Infosys BPM, where responsibilities include leading client operations and services. Previously, Chithiah held the position of Senior Manager at dentsu, focusing on strategic management, and served as Production Manager at RR Donnelley, overseeing production processes. Additionally, Chithiah began the professional journey as a Senior Executive in Design at Krish Communications, an authorized advertisement franchisee of The Hindu, demonstrating a strong foundation in both design and operational roles.
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Infosys BPM
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Infosys BPM Ltd., the business process management subsidiary of Infosys Ltd. (NYSE: INFY), was set up in April 2002. Infosys BPM focuses on integrated end-to-end outsourcing and delivers transformational benefits to its clients through reduced costs, ongoing productivity improvements, and process re-engineering. Infosys BPM operates in India, Poland, the Czech Republic, the Netherlands, Ireland, South Africa, Brazil, Mexico, Costa Rica, the United States, Puerto Rico, China, the Philippines, Singapore, and Australia. Infosys BPM has been consistently ranked among the leading BPM companies and has received over 60 awards and recognitions in the last 5 years from key industry bodies and forums like the International Association of Outsourcing Professionals, Outsourcing Center, SSON, and NOA, among others. Infosys BPM also has very robust people practices, as substantiated by the various HR-specific awards it has won over the years. The company has consistently been ranked among the top employers of choice, on the basis of its industry-leading HR best practices. The company’s senior leaders contribute widely to industry forums as BPO strategists.