Eric Spry

IT Support Specialist at Infracore

Eric Spry has accumulated a diverse range of work experience throughout their career. Eric started as a Production Controller at Solar Turbines in 1991 before transitioning to a Market Analyst role at Southland Title in 1993. From 1996 to 2010, they worked at Market Focus as a Sr. Help Desk Engineer and IT Administrator, where they led a technical support desk team and provided network administration and on-site desktop support. In 2010, they served as an IT Consultant at LCP Computer Service and Repair, providing IT support, administration, and computer repair for small businesses and home offices. Concurrently, from 2010 to 2014, they held the position of Sr Support Specialist - Global Service Desk Team Lead at Alere, where they resolved IT inquiries and delivered business critical enterprise application support for over 15,000 clients worldwide. In 2014, they worked as an IS Executive Support Specialist at Prometheus Laboratories Inc., and later as an IS Support Specialist at Epic Sciences from 2014 to 2015. In 2016, they were an IS Support Specialist at TEKsystems for a brief period before joining Infracore LLC as an IT Support Specialist, a position they still hold. Lastly, in 2019, they served as a Cybersecurity Administrator at Sorrento Therapeutics, Inc.

Eric Spry holds a Bachelor's Degree in Business Administration - Information Systems from San Diego State University. In addition, they have obtained the MCSE certification from Microsoft.

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San Diego, United States

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Infracore

Infracore is an Information Technology Consulting and Managed Services firm. Founded in 2003, Infracore takes a best-in-class approach to providing end-to-end IT infrastructure support, systems management, network design & security, desktop support, and strategic decision guidance for mid-size, technology-centric companies. Here are some benefits of using our services: Agnostic We have made a business decision not to sell any hardware or software to our clients. This allows us to eliminate any biases toward a particular product or vendor. We have many time-tested partners in all areas of IT that we can leverage if there are no existing or reliable vendor relationships. We strongly believe that most IT failures are a direct result of poor implementation, not poor products. Control Operating Expenses In almost every case, our clients spend 25-50% less than the cost of hiring even one mid-level IT professional. These additional cost savings are realized as recruiting, training, vacation, sick days, turnover and other management issues are all taken out of the equation. With Infracore, IT costs are budgeted, planned and controlled. Reduce Downtime Even a few minutes of system downtime can carry enormous business costs. Maximizing uptime is critical. Our clients cannot afford issues with internet connectivity, email communications, corrupt data or systems failure- the cost of reacting to these events is just too high. Infracore offers planned, measured approaches to pro-active systems maintenance, security, backup and disaster recovery. In addition, Infracore provides monitoring and 24/7 response capabilities, reducing and often totally eliminating costly downtime.