Brian Whited

Information Technology Help Desk Administrator Level 2 at Ingenovis Health

Brian Whited is an experienced Information Technology professional currently serving as a Level 2 Information Technology Help Desk Administrator at Ingenovis Health since October 2021. Responsibilities include assisting the Help Desk Manager in monitoring and assigning service tickets in Zendesk, managing team members, and ensuring timely completion of requests. Prior to this role, Brian worked as a Deskside Support Technician at Connective Computing, Inc. for nearly nine years, providing computer and network administration for numerous client companies. Additional experience includes serving as a Level 2 Analyst at Pomeroy IT Solutions, where support was given to major corporations, and volunteering at the Pregnancy Resource Center for technical maintenance and user support. Brian's educational background includes a Bachelor of Science degree in IT with a Security Emphasis from Western Governors University and an IT Security Specialist degree from TechSkills.

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