Ingredion
Fernanda Ribeiro currently serves as the Global Customer Experience Senior Manager at Ingredion Incorporated, overseeing global customer experience initiatives since June 2022. Previously held positions include Sales Service Manager at International Flavors & Fragrances, where leadership in customer service for Consumer and Fine Fragrance in Brazil was emphasized, and Sales and Customer Service Manager at SWAROVSKI CRYSTAL COMPONENTS LTDA, focusing on B2B customer service leadership and demand management in Latin America. Earlier experience includes a role at The Dow Chemical Company managing supply chain and customer experience, and roles in customer service and demand planning at Husqvarna Group and Editora Abril SA. Fernanda Ribeiro holds an Executive MBA in Customer Experience from Insper Instituto de Ensino e Pesquisa, along with post-graduate specialization in International Business from Universidade Presbiteriana Mackenzie and a degree in Business Administration with a focus on Foreign Trade from Universidade São Judas Tadeu.
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Ingredion
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Ingredion Incorporated (NYSE: INGR) headquartered in the suburbs of Chicago, is a leading global ingredient solutions provider serving customers in more than 120 countries. With 2020 annual net sales of $6 billion, the Company turns grains, fruits, vegetables and other plant-based materials into value-added ingredient solutions for the food, beverage, animal nutrition, brewing and industrial markets. With Ingredion Idea Labs® innovation centers around the world and approximately 12,000 employees, the Company co-creates with customers and fulfills its purpose of bringing the potential of people, nature and technology together to make life better.