Inicio AI
Lindsey Tittensor is an experienced data strategy professional currently serving as the Director of Data Services at Inicio AI since May 2024, where responsibilities include overseeing data quality and regulatory compliance. Previously, Tittensor held significant roles at Cabot Credit Management as Head of Data and Digital Innovation, managing data strategy for European Business Units, and at Cabot Financial as Head of Data Innovation. Other notable positions include Head of Data Strategy at Equifax, where strategic data acquisition was led, and various roles focused on marketing and product development at Communisis, Ai Data Intelligence, b2e consulting, Ebiquita, and RH Group. Tittensor's educational background includes a CIM Postgraduate Diploma in Marketing and a Bachelor of Science in Combined Science from Nottingham Trent University.
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Inicio AI
A specialist Income & Expenditure trained virtual agent delivering improved CX and robust results "The income and expenditure process is a relentless battle that plagues us all. Customers at best are irritated by it, and worst are terrified by it. This critical first step proves a huge barrier to many, keeping them trapped in financial stress. Customer service advisors are reduced to robotic bill processors, drained of enthusiasm and creativity, and spend hours with their customers simply trying to understand their circumstances, rather than being able to help. Companies face an uphill struggle to demonstrate their commitment to regulatory compliance and customer satisfaction. But here's the game-changer: our ground breaking solution puts an end to this nightmare. Our clients can gather an endless stream of income and expenditure data 24/7, resulting in not just satisfied, but genuinely relieved customers."