Javaid Iqbal

Javaid Iqbal is a System Support Engineer at INNEXIV (Private) LIMITED since July 2014, providing 24x7 Level 2 support to various clients including Bangla Link, PMCL, and Nokia, among others, while effectively escalating issues to Level 3 support when necessary. Previously served as a NOC Analyst for Ericsson and MTN-A, handling daily issue reporting and proactive monitoring of BTS sites. Javaid also has freelance experience as a Virtual Assistant and worked as an Admin Assistant and IT Support Engineer at NE Groups, focusing on workflow maintenance and cost reduction strategies. Early career internships at PTCL and Interactive Euro Technologies provided insights into optical fiber technology and system architecture. Javaid holds a Bachelor of Science in Electronic Engineering from Muhammad Ali Jinnah University and a Master of Science in Electrical Engineering from Abasyn University.