Jan Heinen

Jan Heinen currently serves as the Product & Growth Manager at Innoloft, where responsibilities include driving the implementation of a Product-led-growth strategy and assisting with Product Ops processes. Previously, Jan held various roles at Innoloft, including Head of Customer Success, where the focus was on managing the Customer Success Team and enhancing customer experience through data-driven strategies and automated systems. Jan's early career included positions such as Business Development Manager and Innovation Consultant. Jan's academic background includes a Bachelor of Science in Global Business and Economics from FH Aachen University of Applied Sciences, where studies spanned from 2017 to 2024.