Julia Brossier

Julia Brossier is the Head of Customer Success at Innoloft since September 2023, leading a team dedicated to enhancing customer engagement and process optimization, with a focus on managing a portfolio of accounts generating €400k in ARR. Previously, Julia served as a Customer Success Manager at Instant System, overseeing client onboarding and delivery management, and founded SpicyLia, the first vegan cooking school on the French Riviera, which garnered five-star reviews from over 500 customers. With diverse experience in marketing and customer success roles at companies such as JobTeaser and Amadeus IT Group, Julia has demonstrated expertise in strategic planning, process improvement, and cross-functional collaboration. Educational qualifications include a Master’s degree in Strategic Marketing and a Master’s in Tourism and Travel Services Management from IAE Nice, and a BAC in Tourism and Leisure Management from IMC Krems University.