Zainab Nadeem

Zainab Nadeem is a Senior Customer Success Manager at Innoloft since January 2023, where responsibilities include managing English-speaking client accounts and providing tailored onboarding and ongoing support. Prior experience includes serving as a Customer Success Manager at Avaza from March 2021 to May 2023, acting as the primary point of contact for customer escalations, and founding the Customer Success department at VisionX from February 2019 to March 2021, where Zainab defined client engagement processes and managed a team to deliver high-quality support. Additional roles include freelance consulting for event coordination at Smart Cities Expo World Forum, working as Assistant Corporate Affairs at MOL Pakistan Oil & Gas Co. B.V., and internships in sales, marketing, and consumer analysis at Zong CMPak Ltd and Ufone. Zainab holds a Bachelor’s Degree in Marketing from Bahria University, earned between 2011 and 2015.