John Ficele

Senior Director, Customer Experience at Innomar Strategies

John Ficele has a diverse work experience spanning over 26 years. John is currently employed as a Senior Director of Customer Experience at Innomar Strategies since April 2023. Prior to this, they worked at HealthForward as the Director of Payer & Manufacturer Relationships from August 2019 to April 2023. Before that, they held various positions at Apotex Inc. for a total of 9 years, including Director of Market Access, Associate Director of Marketing, and Marketing Manager. John'searlier experience includes roles at Sigma-Aldrich as a Marketing and Sales Support Manager, at Invitrogen as a Marketing Manager, and at Upstate Biotechnology as Technical Support and Product Management.

John Ficele attended the University of Toronto from 1993 to 1995, where they obtained a Bachelor of Science (B.Sc.) degree in Cell/Cellular and Molecular Biology. John then pursued further education at the Atlantic Veterinary College from 1995 to 1997, earning a Master of Science (M.Sc.) degree in Molecular Biology. In 2019, John Ficele obtained the Certified Market Access Professional (CMAP) certification from the Canadian Association for Healthcare Reimbursement (CAHR).

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Toronto, Canada

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Innomar Strategies

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Innomar Strategies, a part of AmerisourceBergen, is the leading patient support provider in the Canadian specialty biopharmaceutical market. We deliver end-to-end commercialization solutions to improve product access, increase supply chain efficiency and enhance patient care. Strategic consulting, patient support programs, nursing and clinical services, and specialty pharmacy and logistics are just a few of our key areas of specialization. We partner closely with manufacturers, healthcare providers, pharmacies and payers to ensure patients have consistent and reliable access to specialty medication. With our integrated approach and commitment to best-in-class care, Innomar Strategies helps navigate the patient journey to optimize health outcomes.


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Headquarters

Oakville, Canada

Employees

5,001-10,000

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