Inoria
Alain Leßrasseur is a Director at Inoria, overseeing innovations and strategic partnerships. Prior to this role, Alain held various positions at Interactive Intelligence and TELUS, focusing on product development, application consultancy, and strategic development. He also has experience as a Head Coach at Club de Soccer de la Haute St-Charles. Alain has a strong background in technology, specializing in contact center solutions and VoIP systems. He holds certifications in various technologies such as Cisco, Avaya, and Interaction Center.
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Inoria
Inoria (formerly Quovim C3) is the North American partner of choice actively orchestrating the evolution of contact center operations. Inoria powers millions of customer interactions, passionately supporting organizations as they navigate their digital transformation journey through customized optimization, implementation and integration services. Agile, personable and human-centric, Inoria builds authentic relationships and champions success through inspired guidance, collaboration and innovative solutions. More than contact center expert consulting, Inoria is about enriching the customer experience. Get to know Inoria at www.inoria.com