Corrado Pagliardi

Escalation And Key Customers Manager - Global Business Development at Inpeco

Corrado Pagliardi is an experienced professional in global business development and customer support, currently serving as the Escalation and Key Customers Manager at Inpeco since May 2014. Responsibilities include managing customer escalations, coordinating resolution efforts, and leading in-depth root cause analyses. Pagliardi has also held roles as Service Project Manager and Field Service Manager, focusing on pre-installation to go-live support for mega-laboratories and service improvement strategies in North America. Previous experience includes automation engineering at Gruppo SET, where several complex projects were managed across various international locations. Pagliardi holds a Master's and Bachelor's degree in Biomedical/Medical Engineering from Politecnico di Milano.

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Inpeco

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Inpeco is the global leader in Total Laboratory Automation. The company’s game-changing solutions combine open connectivity with full sample traceability to deliver secure test results and increased productivity to clinical laboratories around the world. To date, more than 2500 Inpeco systems have been shipped to over 70 countries. The Group is headquartered in Novazzano, Switzerland, and operates a development and manufacturing facility in the Piedmont region, Italy, as well as sales and service offices in Europe and the U.S.