inSided
Hannah Whalen is an experienced marketing professional currently serving as the Director of Brand Marketing at Locality since June 2025. Additionally, Hannah operates Whalen Media as a Content Strategy & Brand Marketing Consultant, achieving significant results such as a 24% increase in organic traffic within the first month for a security tech website. Previous roles include Senior Content Strategist at Gainsight and at inSided by Gainsight, as well as Content Strategy Lead at Conductor, where impactful marketing strategies were developed. Additional experience encompasses content marketing roles at Uscreen, communications roles at Gary Zarr & Associates, and market research consulting at Schoen Consulting. Hannah holds a Bachelor of Arts in Journalism, Media Studies, and Political Science from Macaulay Honors College at The City University of New York and Hunter College.
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inSided
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Built specifically for B2B SaaS businesses, inSided is a Customer Success Community Platform that uses the power of community to measurably improve customer engagement. As a result, customer success is transformed to become a direct driver of business growth. Companies enjoy greater-than-average engagement, broader product adoption, higher retention rates, improved upsell, lower support costs and increased ARR, while their customer success and support teams get to focus on higher value initiatives and proactive outreach.