Insight Communications, Corp.
Neftali Bernard II currently serves as President of Insight Communications, Corp. since April 2023 and holds the position of Founder - Director at M2M-Global since April 2008. Additionally, Neftali Bernard II is an Investor in Aware App and New Era Compounding LLC, both roles commencing in October 2022 and January 2021, respectively, and is a Managing Partner at B Healthy Capital LLC since August 2023. Neftali Bernard II's educational background includes studies at Sagrado Corazon de Jesus and Colegio San Ignacio, followed by higher education at the Universidad de Puerto Rico and The Tuck School of Business at Dartmouth.
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Insight Communications, Corp.
ABOUT INSIGHT We are experts in the customer-centric industry and BPO. With more than 20 years of experience, over 1,000 bilingual (English / Spanish) customer service and sales agents, and headquarters in San Juan with offshore operations in the Dominican Republic and Colombia, we have developed the skills and strategies to grow your business proficiently. We count on innovative technology at state-of-the-art facilities to deliver efficient services that include answering services, digital management, sales, CX journey, coaching, trust and safety, surveys, and BPO analytics to provide exceptional customer support and the progression of your business in diverse industries such as banking, telecommunications, healthcare, pharmaceutical, retail and e-commerce, insurance, public sector and utilities and more. OUR SERVICES In Customer Care: We provide CX Omnichannel services. In Sales: Our experts integrate diverse sales channels for more convertions. In BackOffice: We focused on customer operations to process BPO Services. In AI: We implement advanced technology to design the best strategies for all customers.