InspiriTec, Inc.
Matthew Grimm has a diverse background in counseling and case management, currently serving as a Counselor Intern at Southwestern Pennsylvania Human Services, Inc. since May 2023, and as a Case Manager and Administrative Assistant at InspiriTec, Inc. since December 2021. Previous roles include Team Lead in customer service, Behavior Specialist, and Supportive Housing Case Manager at ARC Human Services, Inc., where responsibilities involved training and supporting staff across various service areas. Matthew's extensive experience also encompasses roles in direct support, including work with children and adults with special needs, as well as oversight of community-based services. Matthew holds a Master of Counseling from Waynesburg University and a Master's in Mental Health and Wellness from Grand Canyon University, complemented by a BA in Theatre from Slippery Rock University of Pennsylvania.
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InspiriTec, Inc.
InspiriTec provides award-winning Contact Center and IT Help Desk solutions, delivering superior customer service by combining customized technology with affirmative employment of professionals with disabilities, veterans, and disadvantaged individuals. InspiriTec was founded in 2000 by a core management team under the Computer Science program at the University of Pennsylvania. Today, employees perform under an innovative social enterprise model that integrates intelligent technology with inspiring compassion to raise the standards of contact center and IT support for businesses, nonprofits, and government organizations.