InspiriTec, Inc.
Susan B. has extensive experience in management and client services, currently serving as a Case Manager at InspiriTec, Inc. since March 2011 and as a Program Manager at Arcompany since May 2009, where responsibilities include overseeing staff meetings, developing strategic sales goals, and maintaining an active client base. Previous roles include Wholesale Order Manager at Adrienne Landau Design, where management of inventory and production orders was key, and Account Service Specialist at Liz Claiborne, focusing on order fulfillment for major department stores. Additionally, Susan held the position of Account Manager/Customer Service at Gucci Timepieces, facilitating orders for high-profile events and ensuring exceptional customer satisfaction.
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InspiriTec, Inc.
InspiriTec provides award-winning Contact Center and IT Help Desk solutions, delivering superior customer service by combining customized technology with affirmative employment of professionals with disabilities, veterans, and disadvantaged individuals. InspiriTec was founded in 2000 by a core management team under the Computer Science program at the University of Pennsylvania. Today, employees perform under an innovative social enterprise model that integrates intelligent technology with inspiring compassion to raise the standards of contact center and IT support for businesses, nonprofits, and government organizations.