inspiro
Cromwell Villasana is a seasoned business development analyst with extensive experience at Inspiro since February 2016, focusing on implementation, customer success, and increasing sales team effectiveness. Key responsibilities include analyzing business processes, assessing data for informed decision-making, and communicating program efficacy to upper management. Prior experience includes roles in client visit management, lead generation for the Japan region, and customer service positions at TPG Telecom and HGS, where notable achievements include exceptional customer service recognition and multiple awards. Cromwell holds a Bachelor of Arts in Mass Communication/Media Studies from Dominican College of San Juan and an Associate's degree in Interior Design from the Philippine School of Interior Designs.
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inspiro
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Inspiro is the outsourcing specialist with a network of 32,000 customer champions across 51 strategic locations. We deliver multilingual, end-to-end, value-driven CX solutions to the world’s leading brands, enabling our clients to optimize processes, exceed metrics, and surpass overall customer satisfaction. Inspiro is owned by Relia, a member of Japan’s Mitsui Group.