Abigail Gelhaus

Senior Director - Customer Experience at Instacart

Abigail Gelhaus serves as the Senior Director of Customer Experience and Senior Director of Strategy and Business Operations at Instacart, leading a 20-person team to develop insights and strategies across various functional areas. Previously, Abigail held the position of Senior Director of Strategy & Business Operations at Stitch Fix, where responsibility encompassed the global strategy for a 4000-person Styling organization and the launch of new product experiences. At Starbucks, Abigail served as Director of Portfolio Management and Analytics, overseeing the portfolio strategy for a significant product pipeline that contributed $5 billion in revenue. Additionally, Abigail worked as Senior Category Manager for Licensed Stores Food, achieving over 20% year-over-year growth. Earlier experience includes a role as Manager of Corporate Strategy at Nordstrom and various positions at Deloitte Consulting. Abigail holds an MBA in Marketing, Strategy, and Finance from Northwestern University's Kellogg School of Management and a B.S. in Business Administration from UNC Kenan-Flagler Business School.

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San Francisco, United States

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Instacart

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Instacart, the leading grocery technology company in North America, works with grocers and retailers to transform how people shop. The company partners with more than 800 national, regional, and local retail brands to facilitate online shopping, delivery and pickup services from more than 70,000 stores across more than 5,500 cities in North America on the Instacart Marketplace. Instacart makes it possible for millions of busy people and families to get the groceries they need from the retailers they love, and for more than 600,000 Instacart shoppers to earn by picking, packing and delivering orders for customers on their own flexible schedule. The Instacart Platform offers retailers a suite of enterprise-grade technology products and services to power their e-commerce experiences, fulfill orders, digitize brick-and-mortar stores, provide advertising services, and glean insights. With Instacart Ads, thousands of CPG brands – from category leaders to emerging brands – partner with the company to connect directly with consumers online, right at the point of purchase.


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10,000+

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