Kaitlyn H.

Kaitlyn H. is a Senior Implementation Specialist at Instinct Science since October 2020, leading complex customer onboarding projects and enhancing onboarding processes for major clients in the veterinary field. With experience as an Implementation Specialist and Customer Support Specialist, Kaitlyn has effectively managed project timelines, delivered training, and addressed technical issues to ensure successful client outcomes. Prior to Instinct Science, Kaitlyn worked at Chenango Animal Hospital and Vestal Veterinary Hospital, holding various roles such as Licensed Veterinary Technician and Lead Licensed Veterinary Technician, where responsibilities included patient care management and staff training. Additional experience encompasses freelance writing on pet health and prior technical roles in veterinary settings, supported by an Associate of Arts and Sciences degree in Veterinary Technology from Alfred State College.