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Andrei Niculescu

VP Customer Service and Support at Insurance Business Applications

Andrei Niculescu has over 14 years of work experience, starting in 2006 as a Senior Network System Engineer at STS - Specialized Technical Services. In 2011, they joined Orange Services as a Service Engineer and gradually advanced to Senior Services Engineer, Technical Team Lead, and eventually became the Business Unit Technical Support Manager. In 2018, Andrei Niculescu joined Insurance Business Applications as the Customer Service and Support Director and later became the VP Customer Service and Support in September 2020.

Andrei Niculescu obtained their Bachelor's degree in Computer Technology/Computer Systems Technology from the University of Polytechnics - Automation and Computers Science. Andrei attended this institution from 2001 to 2006. Following their undergraduate studies, Andrei pursued further education and completed their Master's degree in Computer Systems Networking and Telecommunications at Credis Academy. Andrei enrolled in this program from 2007 to 2009.

Location

Bucharest, Romania

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Insurance Business Applications

IBSuite is made for the property and casualty insurers, 24/7 managed, enabling digitalization, new business models and emerging technologies, trusted by many. At IBA we deliver a combined end-to-end design thinking innovation process in concert with our uniquely architected Cloud Native Insurance SaaS Platform, IBSuite. We radically increase any insurance innovators speed to market and increase the ability to automate operations and orchestrate partners around a coherent, innovative customer journey. The IBA customer buys the innovation capability to launch new business models, new insurance products, and processes for the insurance industry of tomorrow. One-size does not fit all. From our offices we serve customers across the World with unique innovation that brings the flexibility and the speed to configure and launch your business, your products, and new channels faster than competition. Built as a modern open and easy customer-centric software package, IBSuite is simple to deploy and customize for any line of business. In addition, IBSuite easily integrates with any system and scales across languages, organizations and channels.