INTELCIA
DhanraJ Suckra is a seasoned professional in training and development, currently serving as Senior Manager at Altice USA since September 2023 and at INTELCIA since September 2022. Previous experience includes roles as Manager of Training and Development at ibex from December 2015 to September 2022, where responsibilities encompassed assessing training needs, developing training materials, managing training budgets, and monitoring program effectiveness. Other positions held include Performance Improvement Manager, Senior Corporate Trainer, and Corporate Trainer, focusing on employee performance evaluation, training documentation design, and needs assessment. DhanraJ began a career at Alorica as a Trainer from February 2014 to September 2015, and is currently pursuing a degree in Industrial and Organizational Psychology from Northern Caribbean University.
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INTELCIA
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INTELCIA is a major player in Customer Service Outsourcing. Present in 8 countries, across 25 sites, they provide a global onshore and offshore service that meets the challenges of globalization and multi-service expertise, covering the entire customer relationship management value chain.