INTELIE
Luana Moura has a strong background in customer support and incident management, with experience working at INTELIE by Viasat and Petrolink. At Petrolink, Luana held various roles such as Commercial Customer Service Representative, Quality Management Representative, and System Analyst. Luana also worked as a Data Operator at Petrolink prior to that. Currently pursuing a postgraduate degree in Executive MBA with a focus on Consumer Experience Management at ESPM and holds a Bachelor's degree in Political Science from the Federal University of the State of Rio de Janeiro.
INTELIE
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INTELIE helps its clients to gain visibility over complex and dynamic businesses. By delivering operational intelligence and real time analytics, we help companies to avoid failures that could cause huge losses in a few minutes. Our Operational AI platform, INTELIE LIVE, can gather data from any source and process hundreds of thousands of events per second, using complex correlations and advanced algorithms (such as machine learning and traditional engineer techniques) to anticipate anomalies and to identify opportunities of business and operational improvement. We work with leading companies from industries like Oil & Gas, Logistics, Banking, Insurance and Retail to transform data into results. https://carreiras.intelie.com.br