InteLogix
Yeni Gartner, MBA, currently serves as Sr. Director of Customer Success & Solutions Architecture at InteLogix, focusing on enterprise-wide transformation through the design and delivery of human-centered, AI-enabled solutions to enhance contact center performance. Additionally, Yeni maintains a licensed realtor practice with Global Real Estate Services, emphasizing a referral-based approach for residential buyers and sellers. Previous roles include Global Sr. Vice President of Client Services & Operational Excellence at Global Response, where initiatives for a hybrid workforce model were implemented, and Global Division VP of Operations at Startek, managing a substantial team dedicated to client success and operational performance. Earlier experience includes Senior VP of Operations at Expert Marketing LLC, overseeing operational transformation ahead of a company sale. Yeni holds an MBA in Social Media Marketing and a BA in Psychology from Saint Leo University.
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InteLogix
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We are a trusted leader in providing integrated solutions, leveraging cutting-edge technology to deliver exceptional customer experiences. With a dedicated team and a commitment to excellence, we are redefining industry standards and creating a brighter future for our clients and their customers. Our mission is to make lives better. We engage, listen, and resolve consumer concerns and obligations with empathy and innovation. We advocate for our clients brands and reputations as our own. Follow us, and discover the power of InteLogix.