Joel Faltermayer

Interaction Insight Corporation is uniquely positioned as a multi-vendor solutions provider, offering the most basic voice recording systems through full-suited Workforce Optimization solutions - serving organizations of all sizes. Leveraging over 20 years of deep industry experience, our singular focus is on delivering value and providing the right solution at the right price by way of our vendor agnostic approach. IIC's expert team of engineers, consultants, and project managers are committed to delivering our customer's success by leveraging our expertise from Day 1 discovery through Day 2 ongoing support. We are committed to delivering the highest quality experience at the best value. With 100s of proven customer relationships already in place, our passion to continue to deliver outstanding service to the contact center, financial services and public safety sectors is as strong as ever. Our portfolio of successful services include multi-media recording, quality management, workforce management, and analytics solutions. Learn more on our website at www.InteractionIC.com, or call us at (800) 285-2950.