James Oxtoby

User Experience Researcher at Interactive Investor

James Oxtoby is an accomplished professional with extensive experience in user experience research and operations support. Currently serving as Senior Operations Support at the Care Quality Commission since July 2024, James previously held the role of User Experience Researcher at The Co-operative Bank plc from November 2021 to July 2024, where responsibilities included conducting in-depth investigations into user needs and experiences to improve digital products and services. Prior experience also includes a role as Business Advocate at The Co-operative Bank plc, where customer interactions sparked an interest in user experiences. Earlier, James worked as a Support Worker at The Wilf Ward Family Trust, assisting adults with mental and physical disabilities in leading fulfilling lives. Academic credentials include a Bachelor's degree in Policing from Coventry University, completed in April 2020.

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Salford, United Kingdom

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Interactive Investor

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Interactive Investor (II) is a subscription-based direct investing platform that helps website users make accurate financial decisions.The site, which was founded in 1995, maintains an independent stance. It provides execution-only products and services which enables its millions of site users to trade and invest directly from the site. At the sametime, its wealth of independent tools and information helps identify the best companies and products to invest in.With over 8 million unique users visiting their site every year, the Interactive Investor proposition delivers a service that has stood the test of time and provides the single point from which people can conduct all aspects of their investment lives.