Interactive Investor
Matthew Dolan is an experienced professional with a diverse background in customer service and team management across various sectors. Currently serving as the CS Team Manager at Interactive Investor since March 2021, Matthew oversees a high-performance Contact Centre team comprising UK Traders, International Traders, and Complex Account Specialists. Prior roles include Customer Service Improvement Manager at Irwell Valley Homes, Team Leader for the British Heart Foundation's Heart Helpline, and National Customer Services Manager at The Prince's Trust. Matthew has a proven track record of enhancing customer service delivery, managing teams effectively, and supporting community initiatives, with additional experience in eCommerce operations and contact centre management.
Interactive Investor
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Interactive Investor (II) is a subscription-based direct investing platform that helps website users make accurate financial decisions.The site, which was founded in 1995, maintains an independent stance. It provides execution-only products and services which enables its millions of site users to trade and invest directly from the site. At the sametime, its wealth of independent tools and information helps identify the best companies and products to invest in.With over 8 million unique users visiting their site every year, the Interactive Investor proposition delivers a service that has stood the test of time and provides the single point from which people can conduct all aspects of their investment lives.