InterCloud
Javier Monge is an experienced customer service and technical support professional with a strong background in optimizing customer experiences and delivering technical solutions. Currently serving as a Customer Service Manager at InterCloud since February 2023, Javier previously held positions including Customer Excellence Specialist at Scaleway, where responsibilities included advising on cloud services and acting as the customer voice for internal teams. Earlier roles at HostPapa involved data analysis and team leadership, while technical support expertise was developed at eApps Hosting and TELUS, focusing on server support and Google Apps configuration. Javier holds a Bachelor of Engineering in Computer Science from Universidad 'Francisco Gavidia'.
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InterCloud
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InterCloud is a leading provider of Software-Defined Clou Interconnect (SDCI), providing secure, end-to-end, managed services. InterCloud’s API-centered platform helps businesses simplify and accelerate network operation, with a high level of performance and transparency for corporate resources distributed across multiple locations and different cloud providers. As a premium partner to the major cloud service providers – including AWS, Microsoft, IBM, and Google Cloud – InterCloud delivers optimal connectivity solutions.