Jaime Souto

Jaime Souto is an experienced hospitality professional currently serving as the Assistant Front Office Manager (Management Trainee) at InterContinental San Francisco since February 2022. In this role, Jaime coordinates across hotel departments, manages front office projects, resolves guest complaints, and supervises various guest services. Prior experience includes serving as Rooms Division Manager (Management Trainee) at Hotel Bahia and as a Front Office Agent with NH Hotel Group. Jaime's educational background includes a Master's degree in International Hospitality Management from Les Roches and multiple degrees from Universidad de Cantabria, including a Bachelor's degree in Hotel Management and a Bachelor's degree in Tourism.