Intermedia
Connie Adcock has over 30 years of experience in customer service and call center management. Connie held leadership roles at various companies, such as National Car Rental, Arise Virtual Solutions, and Intermedia. Connie'sresponsibilities included managing call center operations, directing workforce management and training, and overseeing customer service strategies. Connie'sexpertise lies in creating and implementing strategic capabilities to meet client business needs.
Connie Adcock attended the University of Illinois Urbana-Champaign from 1968 to 1970, studying foreign language.
Intermedia
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Intermedia is the cloud communications company that helps over 120,000 businesses connect better – through voice, video conferencing, chat, contact center, business email and productivity, file sharing and backup, security, archiving, and more – from anywhere, at any time. We eliminate the need for multiple communications service providers with a seamlessly integrated portfolio of communications and collaboration solutions – all delivered through one highly reliable and secure platform. With month-to-month contract options, one monthly bill, one intuitive point of administrative control, and four-years running J.D. Power-certified 24/7 technical support, Intermedia’s 1,300 team members are committed to providing enterprise-grade products to businesses of all sizes with a simple, Worry-Free ExperienceTM.