Intermedia
Kristopher Conrad currently serves as the Senior Manager of Global IT Desktop Support at Intermedia Cloud Communications since January 2024. Previously, Kristopher held the position of Manager of IT Services at Iridium from November 2018 to November 2023, where responsibilities included managing the IT Service Desk team, overseeing procurement and inventory management, and implementing ITSM methods. Prior experience encompasses roles such as Help Desk Manager at PracticeMax, Helpdesk Team Lead at HMS, and IT Support Specialist at Nx Consulting. Kristopher began a career in technical support with GoDaddy and also served as Website and Business Development Manager for the World Economic Development Alliance. Kristopher holds a Bachelor's degree in Computer Technology and Game Design from Collins College.
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Intermedia
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Intermedia is the cloud communications company that helps over 120,000 businesses connect better – through voice, video conferencing, chat, contact center, business email and productivity, file sharing and backup, security, archiving, and more – from anywhere, at any time. We eliminate the need for multiple communications service providers with a seamlessly integrated portfolio of communications and collaboration solutions – all delivered through one highly reliable and secure platform. With month-to-month contract options, one monthly bill, one intuitive point of administrative control, and four-years running J.D. Power-certified 24/7 technical support, Intermedia’s 1,300 team members are committed to providing enterprise-grade products to businesses of all sizes with a simple, Worry-Free ExperienceTM.