Intermedia
Paulo Sergio Roncon is an experienced software development professional currently serving as Director of Software Development at Intermedia Cloud Communications since August 2022. Prior roles include Sr Manager of Software Development at Fuze and Team Leader of Integrations. At GoContact, Paulo was instrumental in enhancing contact center software development, leading quality assurance initiatives, and implementing agile methodologies. Previous experience includes serving as CTO at Polygon and leading IT teams at PT Inovação e Sistemas. Paulo holds a specialized postgraduate degree in Information Systems from Instituto Superior Técnico and an engineering degree in Systems and Computing from Universidade do Algarve.
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Intermedia
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Intermedia is the cloud communications company that helps over 120,000 businesses connect better – through voice, video conferencing, chat, contact center, business email and productivity, file sharing and backup, security, archiving, and more – from anywhere, at any time. We eliminate the need for multiple communications service providers with a seamlessly integrated portfolio of communications and collaboration solutions – all delivered through one highly reliable and secure platform. With month-to-month contract options, one monthly bill, one intuitive point of administrative control, and four-years running J.D. Power-certified 24/7 technical support, Intermedia’s 1,300 team members are committed to providing enterprise-grade products to businesses of all sizes with a simple, Worry-Free ExperienceTM.