Adaku Opara

Adaku Opara's work experience includes the following:

1. Interswitch Group:

- Quality Assurance Analyst (January 2022 - Present): Responsible for quality control and compliance of enterprise POS applications. Conducts data mining and analysis for POS Channel solutions. Provides technical support for POS terminals across Nigeria, Kenya, and Uganda.

- Merchant Support Engineer (April 2019 - May 2022): Ensured quality assurance and compliance with standards for enterprise POS applications. Provided technical support for POS terminals from different manufacturers. Assisted Interswitch and Bank acquired merchants.

- POS Support Executive (August 2017 - April 2019): Worked as a Payment Terminal Service Provider (PTSP) for POS terminals. Supported Nigerian State governments on POS terminals to increase revenue. Provided support for POS terminals with bill-payment solutions.

2. Pipeline and Product Marketing Company:

- Electrical/Mechanical Maintenance Industrial Trainee (July 2015 - December 2015): Completed industrial training in electrical and mechanical maintenance.

3. Cyberspace Network Limited:

- Technical/Customer Service Intern (October 2013 - December 2013): Internship position focused on technical support and customer service.

4. Ikeja Electricity Distribution Plc:

- Intern (July 2013 - September 2013): Completed an internship at the company.

Overall, Adaku Opara has gained experience in quality assurance, technical support, and customer service roles within the technology and electrical industries.

Adaku Opara obtained a Bachelor of Engineering (B.Eng.) degree in Communication Engineering from Technology jobs update, where they studied Electrical and Electronics Engineering from 2011 to 2016. In addition to their degree, Adaku also obtained several certifications including PMP® Certification Training Course from Training Heights in February 2022, Business Process Improvement from LinkedIn in March 2021, Project Management Tips from LinkedIn in March 2021, ITIL Foundation Level from AXELOS Global Best Practice in December 2018, and Lean Six Sigma Yellow Belt (ICYB) from GoLeanSixSigma.com in August 2017.