IntouchCX
Bob Cavanaugh has extensive experience in technology and operations leadership across various organizations. Currently serving as Chief Technology Officer at IntouchCX, Bob has held significant roles, including EVP, Head of Digital Strategy & Technology, and SVP, Operations Strategy & Solutions. Additionally, Bob contributes as a Board Member at Laivly and previously held the position of Chief Operations Officer at SkipTheDishes.com. Bob's career also includes serving as Vice President of Operations at Market Force and Director of Information Technology at Tell Us About Us Inc.
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IntouchCX
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We’re revolutionizing the global customer experience across all industries, delivering innovative, value-driven customer care solutions to the world’s best-known brands. We are partners in long-term growth, helping to scale and optimize your CX through our data-driven and brand-specific approach. By delivering actionable insights, we drive team performance and ROI alignment to meet your strategic goals. We tailor our programs to ensure end-to-end consistency, team well-being, and cultural alignment with your brand. Our track record speaks for itself and our long-standing relationships speak to our performance. We are IntouchCX. Where a global footprint meets a local presence. Where scale meets soul. Where expertise meets energy. Where reliable meets relatable. Where professional meets personal. Where inspiration meets execution. Where your world meets our world. We challenge assumptions. Redefine partnership. Disrupt convention. And boldly lead our clients, our people, and our industry toward a reimagined future.