IntouchCX
Jill Parsonage, CPA, CA, MMPA, is an experienced finance professional with a robust background in accounting and financial management. Currently serving as the SVP of Finance at IntouchCX, Jill has previously held positions including VP and Director of Accounting within the same organization. Prior experience includes a tenure at SAS as Controller, Senior Finance Manager, and Assistant Controller, and a foundational period at Ernst & Young as Manager of Assurance Services and Senior Staff Accountant.
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IntouchCX
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We’re revolutionizing the global customer experience across all industries, delivering innovative, value-driven customer care solutions to the world’s best-known brands. We are partners in long-term growth, helping to scale and optimize your CX through our data-driven and brand-specific approach. By delivering actionable insights, we drive team performance and ROI alignment to meet your strategic goals. We tailor our programs to ensure end-to-end consistency, team well-being, and cultural alignment with your brand. Our track record speaks for itself and our long-standing relationships speak to our performance. We are IntouchCX. Where a global footprint meets a local presence. Where scale meets soul. Where expertise meets energy. Where reliable meets relatable. Where professional meets personal. Where inspiration meets execution. Where your world meets our world. We challenge assumptions. Redefine partnership. Disrupt convention. And boldly lead our clients, our people, and our industry toward a reimagined future.