IntouchCX
Terry Martens possesses extensive experience in financial planning and analysis, currently serving as the Senior Vice President of Global Financial Planning and Analysis at IntouchCX. Previous roles include Vice President of Financial Planning and Analysis and Director of Business Intelligence at the same company. Terry has also held the position of Controller at Warehouse One and served as a Senior Accountant at KPMG LLP (Canada), demonstrating a strong background in accounting and financial management.
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IntouchCX
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We’re revolutionizing the global customer experience across all industries, delivering innovative, value-driven customer care solutions to the world’s best-known brands. We are partners in long-term growth, helping to scale and optimize your CX through our data-driven and brand-specific approach. By delivering actionable insights, we drive team performance and ROI alignment to meet your strategic goals. We tailor our programs to ensure end-to-end consistency, team well-being, and cultural alignment with your brand. Our track record speaks for itself and our long-standing relationships speak to our performance. We are IntouchCX. Where a global footprint meets a local presence. Where scale meets soul. Where expertise meets energy. Where reliable meets relatable. Where professional meets personal. Where inspiration meets execution. Where your world meets our world. We challenge assumptions. Redefine partnership. Disrupt convention. And boldly lead our clients, our people, and our industry toward a reimagined future.