Invoice Cloud
Katie O'Connell is a Senior Implementation Manager at InvoiceCloud, Inc. since March 2016, responsible for managing high-profile and technically complex projects while ensuring a comprehensive understanding of product offerings. Previously, Katie served as the Conversion Team Lead, where responsibilities included analyzing integration types, collaborating with IT engineers, developing integration plans, and executing projects on time while maintaining strong stakeholder communication. Prior experience includes managing the Exceptions Support Desk at DecisionOne, focusing on service ticket validation and parts management, and serving as a Senior Production Support Analyst at First Data Corporation, where software version control and automation processes were key responsibilities. Katie O'Connell holds an education degree from The University of Memphis and completed high school at Archbishop Prendergast High School from 1989 to 1993.
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Invoice Cloud
Invoice Cloud provides Trusted, Secure E-Payments and the highest adopting Electronic Bill Presentment with Payment (EBPP) Solutions. Invoice Cloud is a high growth company with over 500 clients in 36 states in the USA. This growth is attributable to best of breed EBPP service features, which include: Electronic Bill Presentment, which helpsclients save money through paper suppression; Online Payment, which reduces labor and other costs, increases convenience to Customers and improves collections; the Customer Communications engine, which shifts customer calls and visits to web based self-service – while driving adoption through the roof; and Client Reconciliation & Reporting which is matchless in the industry.