Mark Whitfield

Mark Whitfield is an experienced professional with a diverse background in patient accounts and claims management. Currently serving as a Patient Account Representative at Iowa Heart Center since July 2021, Mark is responsible for patient check-outs, appointment scheduling, and handling incoming calls. Prior roles include Quality Assurance Analyst 3 at TalentBridge, Claims Adjudicator at NTT DATA Services, and an extensive tenure at Wellmark Blue Cross and Blue Shield, where responsibilities spanned from Operations Quality Coach to Claims Examiner. Mark also held the position of Hunger Fight Manager at MEALS FROM THE HEARTLAND, showcasing a commitment to community service. Education includes an Associate of Arts and Sciences (A.A.S.) degree in Hotel, Motel, and Restaurant Management from Des Moines Area Community College.