Abdul Rehman

Division Head People & Strategy at IPS Pakistan

Abdul Rehman has extensive experience in human resources and strategic management, currently serving as the Division Head of People & Strategy and Head of HR at IPS Pakistan since August 2021, where over 1000 resources have been hired and C-level positions for the USA office have been headhunted. Prior experience includes a role as Human Resources Manager at AA NetConsult GmbH, where the establishment of a new team for the USA market was successfully executed, and as Assistant Manager HR at PRG Lahore, focusing on the recruitment process and participating in a Total Remuneration Survey by MERCER Global. Additionally, Abdul has held positions as a Business Partner at Stags & X Photographers overseeing HR and administrative operations, Assistant Manager HR at the Global Institute Lahore implementing HR policies, and Assistant Registrar at the University of Central Punjab managing admissions. Educational qualifications include an MBA in Finance and HR from the University of Central Punjab and a BCom from the University of the Punjab.

Location

Lahore, Pakistan

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IPS Pakistan

Information Process Solutions, Inc. activates the real potential of companies to attract and retain customers. The BPO serves the IT industry through updated digital marketing techniques, software development, iOS/Android app development, human resource (HR) management, finance & accounting, and sales services. In addition, it establishes a name in the healthcare industry as well. Information Process Solutions, Inc. has surged in power, now twice as formidable as it was in 2015. Customer service is crucial for businesses today. Neither the customer nor the business wants to mess up, but somehow customers find themselves in painful situations that are offensive, sometimes so much that they have to leave the business for good. The BPO services you receive here are nothing like anything you have received in the past or expect in the future. We are a pro customer enterprise with the mission to dispel customer service problems for good. The call center runs 5 days a week powered by agents from different backgrounds and part of different campaigns. The shifts are not tiring because the humor and sales-ready scenarios push the team spirit to another level. Social media platforms like Facebook, LinkedIn, Twitter, and Instagram represent the true happenings of the BPO industry. However, the social media outlets of Information Process Solutions, Inc. take it a step further by humanizing the brand as much as possible. We are about the pros of business process outsourcing without the involvement of risks in case of misdoing or misdirection. The online presence speaks of consistency, more interaction with the human aspect and less dependency on mundane activity. Why Information Process Solutions, Inc.? • Guaranteed success as an entrepreneur • Overcome customer service problems • Offshoring/outsourcing tasks continuation • Cloud computing services • Web design & development • Business intelligence (BI) outsourcing • Crowdfunding • Growth hacking


Headquarters

Lahore, Pakistan

Employees

501-1,000

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