Ireckonu
Chi Chan serves as the Chief Commercial Officer at IRECKONU, an Amsterdam-based technology company that provides middleware and customer data solutions to the hospitality industry globally since 2020. Prior to this role, Chi Chan held significant positions at Loews Hotels & Co, including Senior Vice President of eCommerce and Marketing from 2014 to 2020, and served as Corporate Director of Revenue, Distribution, and Commercial Technology from 2002 to 2011. Chi Chan also worked at Four Seasons Hotels and Resorts as Global Director of Distribution and Digital from 2011 to 2014, bringing extensive experience in revenue management and digital strategies to the hospitality sector.
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Ireckonu
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Ireckonu connects you with your guests to create seamless and meaningful experiences, from before check-in to beyond check-out.Building on its robust middleware infrastructure, CORE Middleware, Ireckonu provides a connected ecosystem designed to manage your systems and operations, while empowering your team to deliver experiences based on theindividual needs of every guest.Our SaaS product offerings build on the centralized data in CORE Middleware to enable improved guest experience and engagement, while driving operational efficiencies.• IKnowU is a Customer Data Platform that synchronizes your guests’ preferences in real time. • IGreetU introduces a virtual front desk to save time and effort for you and your guests. • IInformU provides advanced, actionable insight that helps you determine your next move. • IAssistU gives your team the tools to create meaningful experiences on the ground and in the moment.• IRewardU generates lifetime value and loyalty for your guests.To learn more, visit www.ireckonu.com.