Leo Gillis

Leo Gillis is a seasoned professional with extensive experience in technical support management. With a Bachelor's degree in Management Science from Lock Haven University of Pennsylvania, Leo has held various senior managerial positions in companies like Iron Bow Technologies, Roostify, Concur, Infor, Unisys, and Oracle. Throughout their career, Leo has been instrumental in developing and implementing support processes, managing support teams, and ensuring customer success. Leo's expertise in handling escalated issues, creating customer-facing support portals, and driving operational effectiveness sets him apart as a valuable asset in the field of service desk operations.