Isentia
Hazel Jade Manuel has extensive experience in the field of media and business operations, currently serving as a Media Data Researcher at iSentia since August 2014. Prior to this role, Hazel worked as a BPO Transaction Analyst/Voice Resource at Accenture from May 2010 to August 2014 and held a position as a Negotiator at Globe Telecom for a brief period. Earlier in the career, Hazel gained customer service experience as a Customer Service Representative at Sitel from December 2008 to August 2009. Academic qualifications include two Bachelor of Business Administration degrees, specializing in Business, Management, Marketing, and Related Support Services, and Marketing Management, both obtained from New Era University in Quezon City.
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Isentia
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Isentia Group Limited is a media intelligence company. The Company is engaged in the provision of media intelligence services to public and private sector clients through media database, media release distribution, media monitoring, social media monitoring, media analysis and content marketing. The Company's segments include Australia and New Zealand (ANZ) and Asia/Rest of the World (Asia/RoW). The Company has developed and hosted a range of Software as a Service (SaaS) platforms, such as its Mediaportal that provide customers access to time critical information, as well as tools to analyze and report on media intelligence. The Company provides social media insights and monitoring, quantitative and qualitative analysis, and analysis required by customers. The Company develops content marketing strategies and digital content. The Company uses Communique, a workflow management platform to handle the production process.