Jerome Dipon

Jerome Dipon currently serves as a Service Delivery Manager at IT BY DESIGN since February 2024. Prior to this role, Jerome held the position of Service Desk Manager at Hexaware Technologies from April 2022 to February 2024, having previously worked as a Service Desk Specialist and Project Manager at Manpower (Philippines) from November 2017 to March 2022, providing support for Hexaware Technologies. Jerome's experience also includes positions such as Operations Manager at Cognizant, and various roles including Resolution Specialist, Real Time Analyst/CCO Specialist, and Senior Technical Specialist at Dell International Services Philippines. Jerome began the career as a Technical Support Representative at Sykes Asia Inc. - K-Pointe. Jerome holds a Bachelor of Science degree in Electrical, Electronics and Communications Engineering from Adamson University, earned between 1998 and 2003.