Renee Malcolm

Renee Malcolm has a diverse work experience spanning several companies. Renee is currently working at itelCX as the Senior Vice President since July 2023 and previously held the position of Vice President of CX from November 2021 to July 2023. Prior to that, they worked at Sutherland as a Senior Account Manager from December 2019 to November 2021. Before joining Sutherland, Renee worked at Sutherland Global Services, where they held various roles including Account Manager, Senior Team Manager, and Team Manager from March 2014 to December 2019. Earlier in their career, they worked at Accent Marketing as an Assistant Program Manager from September 2011 to March 2014.

Renee Malcolm has a Bachelor's Degree in Management from Portmore Community College, which they obtained from 2009 to 2011. Prior to that, they completed an Associate's Degree in Computer Application and Business Studies at Portmore Community College from 2006 to 2008. In 2012, they received a CCNA Certificate in Networking from the University of the West Indies. Renee also holds a CCNA Certification from Cisco, although the specific date of obtaining this certification is not provided.