Charles Howard

Charles Howard is a seasoned professional with extensive experience in customer success and digital marketing, currently serving as Senior Director of Enterprise Customer Success at Iterable since October 2019. Prior roles include Director of Client Success at Shaw/Scott, where notable achievements included a 100% client renewal rate and a $500K revenue increase. Charles also held positions at Oracle as Senior Manager of Customer Success, directing onboarding and marketing strategies that elevated client spend and optimized campaign effectiveness. Earlier career experiences include roles at Red Licorice Studios as Marketing Consultant and Communication Lecturer at CSU Stanislaus. Charles holds a Master of Science in Integrated Marketing and Management Communications from Florida State University and a Bachelor of Arts in Organizational Communications from California State University, Stanislaus.