Iterum Connections | BPO | Contact center | Outsourcing
Natalia Gomez C. currently serves as the Marketing and Communications Director at Iterum Connections since September 2021. Prior experience includes a role as Senior Professional Channel Marketing at Under Armour, where responsibilities involved coordinating global marketing campaigns in Colombia. Previous positions also include Store Design and Visual Merchandising Coordinator at The Estée Lauder Companies, Project Manager at JLL, and Jefe de Proyectos at La Riviera S.A.S., focusing on project management and design processes. Additional experience encompasses administrative management at JapyGroup and store planning architecture at Falabella Retail. Natalia holds a Master in Business Administration from EUDE Business School and a degree in Architecture from Pontificia Universidad Javeriana.
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Iterum Connections | BPO | Contact center | Outsourcing
Iterum is the leading nearshore and work-at-home customer contact management service provider, providing exceptional customer experiences, through phone, email, chat, social media, and other contact channels, We manage customer interactions for the world’s leading brands, across the full customer life cycle: sales, activation, service, tech support, loyalty, retention, and collections, and across industries including cable/wireless/satellite, banking, retail, technology, consumer, travel/hospitality, e-commerce, and others.