ITV
Ross Hayden has extensive experience in service operations and IT support, currently serving as a Service Operations Manager at ITV since November 2016, where responsibilities include leading a team to deliver first-line support for the ITVX Streaming service and enhancing incident management processes. Prior roles at ITV include Service Delivery Manager and Service Transition Manager, focusing on managing VOD services and ensuring the operational readiness of online products. Earlier experience includes leading a Digital IT Support team at Arcadia Group and various support roles at ITV and Donaldsons, beginning as a Desktop Support Engineer. Ross Hayden's educational background includes studies at Basildon College and Laindon High School.
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ITV
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ITV plc (ITV) is an integrated producer broadcaster. The Company creates, owns and distributes content on multiple platforms. It operates through two segments: Broadcast & Online and ITV Studios. The Broadcast & Online segment operates the commercial family of channels in the United Kingdom and delivers content through television broadcasting. In addition to linear broadcast, the Company delivers its content on multiple platforms, including the ITV Hub and pay platforms or through direct content deals. The ITV Studios segment is the Company's international content business, which creates and produces programs and formats that return and travel, including drama, entertainment and factual entertainment. ITV Studios produces programming across a range of genres for ITV's own channels. ITV Studios also operates in five other international locations being Australia, Germany, France, the Netherlands (primarily Talpa) and the Nordics, where content is produced for local broadcasters.